Your Most Asked Questions

How are the shoes made?

District One Label is constructed using traditional handcrafted methods that guarantees durability and comfort, all in a sleek and elegant design.

Where are the shoes made?

District One Label shoes are intricately handcrafted in-house by the skilled hands of our partner artisans, who have worked with some of the most renowned luxury brands in the world. All stages of production are carried out by the same company, which give us full control and ownership over each process, ensuring top quality results.

How should I care for my shoes?

While our shoes are designed for everyday usage, it is still important to take care of them. To prevent drying and wrinkles, make sure to keep your shoes in their wooden lasts. Cleaning your shoes, often, with a cotton cloth and shining them with a wax-based polish also ensures longevity and keeps that “brand new” look and feel.

What materials are used?

All leathers used for District One Label’s collection have been carefully selected from our suppliers and must meet our rigorous quality standards.

What sizes are available?

District One Label uses EU sizing as a reference for all shoe collections, and runs in full size from 40 to 44. To find the perfect size for you, please do check our size guide. If you are still unsure of your size, please do contact us.

The shoes don't fit me properly

We are very sorry that your shoes are not the perfect fit, but we will be happy to get the right pair to you. Kindly follow the instructions on our Returns and Exchanges page and we’ll be sure to sort this issue out immediately.